Q:How can I configure Git Version Control Viewer to use ECDSA instead of RSA for known hosts checking?

Anonymous

Send an e-mail to support@bigbrassband.com. We have a new release 1.1 that will be out any time now that should address this issue.

Q:Hey! After upgrading JIRA from 4.1.1 to 5.2.9 I get some errors "Folder ... FORNEOnlineSolver git doesn't exist". Where can I set the path correctly? Is there any properties file? Also to mention I upgraded git-plugin from 0.6 to 1.0.4.

Anonymous

Please visit plugin config and check Git repositories tab. Also upgrade of Jira may lead to changing of user account used to run service, which in turn may result in lack of permissions.

Q:I can successfully do git pull origin master in console with jira user, private key has no pass phrase set, however in web when I configure git repository I get Auth fail error in jira log files when jira tries to pull repository, what might be the issue?

Anonymous

User can change protocol/url used to access git repo (ssh readonly/ssh/http). Actual url depends on type of git hosting. Even read only access is enough to run plugin.

Q:Installed the plugin, Git repos setup locally on the JIRA server. We were able to get the repositories added within the JIRA plugin GUI. However, we get an 'Auth fail' error in the log when pulling of the repository is attempted (assuming the remote repo). The .ssh key is located in the $HOME directory of the user the service is running as. The only thing is the key requires a 'passphrase' and I don't see that available to enter anywhere. Does the plugin not support keys with passphrase?

Anonymous

Correct, passphrases are not supported.

Q:I'm trying to get the connector to do pulls on its own. In one question you mention that jira runs as the Jira user as of version 5. We are still on version 4.3.4. Is the user the same as is listed on the jira system info page?

Anonymous

Jira 4.3.4 requires you to manually create a user
https://confluence.atlassian.com/display/JIRA043/Installing+JIRA+Standalone+on+Unix+or+Linux

We’re not able to guess which user was created but  you can check which user is the owner of your JIRA logs or use some other unix tool to detect the user.

That said - the plugin in the Marketplace only supports JIRA 5.0. We’ll need to send you a different version that works with 4.3.4.

Can you write us directly at support@bigbrassband.com?

How to install plugin on development license of JIRA

Atlassian has posted the following relevant information regarding Atlassian Marketplace addons and development licenses of JIRA:

http://www.atlassian.com/licensing/marketplace#licensingandpricing-4

Which points to:

https://developer.atlassian.com/display/MARKETFAQ/Licensing+and+Paid-via-Atlassian+Listings

Go to the section titled “Can customers use developer licenses for my add-on?” which has instructions on how to get a developer license for add-ons.

In summary: a developer license can be generated (free of charge) once the plugin has been purchased and can only be installed on a development licensed version of JIRA.

The root repository doesn’t change when re-index the plugin, why is needed it?

Re-index does 2 operations:
  • Updates local repo from remote
  • Updates local indexes which contain info about every commit

HOWTO: How to set debug level of logging for the plugin

1. Add: “log4j.logger.com.xiplink.jira.git = DEBUG, console, file” to log4j.properties (this file is somewhere under your Jira installation)

2. Restart Jira

To report errors:

3. Collect errors and send log file to support@bigbrassband.com

4. Also please add your Jira version, Git plugin version and OS used to run Jira

Commits are not showing right away. Can they show up faster?

  • Commits won’t appear immediately (since synchronization is implemented as background job (GitRevisionIndexerJob)
  • User can reduce job delay down to 1 min to schedule updates more often
  • Another option (a user’s suggestion): write git hook which will call reindex action every time when new commit is pushed. This solution can be used in git envirounments which allow installing of hooks. It wouldn’t be a part of plugin just useful tool that runs on git remote server. If you write such a hook, share it with us and we’ll link to it.

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